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Is AI Changing the Way We Build Trust in Finance?
We sat down with a senior banker to talk AI, compliance, and communication in finance
Tim Uzoegbu
April 07, 2025
In this week’s episode of the Benmore Brief Podcast, we sat down with Jason Ford, Senior Mortgage Banker at Bell Bank, to talk about how software is reshaping financial services—without losing the human touch.
Jason shares his unique path to mortgage banking and reflects on how remote work, AI tools, and digital communication platforms are transforming the way professionals engage with clients in a highly regulated space.
We cover:
Building trust in a digital-first world
The role of personalization and speed in customer communication
How the mortgage industry is adapting to remote work and automation
The impact of AI and where efficiency meets compliance
Whether you're in fintech, real estate, or just curious about how legacy industries are adapting to modern tools, this episode is worth a listen: